Privacy Policy

Last Updated: January 18, 2025

University Halal Market ("we," "us," "our," or "Company") operates the website and online ordering platform located at uhmsd.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service.

By using our Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this policy, you should not use our Service.

1. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our Service.

1.1 Personal Information You Provide

When you place an order through our Service, we collect the following personal information:

Contact Information: Your name, phone number, and optional email address
Order Information: Product selections, quantities, pricing, and order preferences
Pickup Information: Selected pickup date and time preferences

1.2 Automatically Collected Information

Browser Storage:
- Product catalog data stored locally in your browser (products-storage) for display purposes
- Shopping cart data stored locally (cart-storage) to maintain your order during your session
- This data is stored locally on your device and is not transmitted to our servers until you submit an order

1.3 Cookies and Tracking Technologies

We do not currently use cookies, web beacons, or similar tracking technologies for analytics, advertising, or marketing purposes. The Service uses browser local storage solely for functional purposes (product display and cart management) during your browsing session.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing and Fulfillment: To process, fulfill, and manage your orders, including order confirmation, preparation, and pickup coordination
Customer Service: To communicate with you regarding your orders, respond to inquiries, and provide customer support
Service Improvement: To operate, maintain, and improve our Service and user experience
Legal Compliance: To comply with applicable laws, regulations, and legal processes
Business Operations: To manage our business operations, prevent fraud, and protect our rights and interests

We do not use your personal information for marketing, advertising, or promotional purposes without your explicit consent.

3. Data Storage and Security

3.1 Data Storage

Local Browser Storage: Product and cart data stored in your browser is device-specific and not transmitted to our servers until you submit an order. You can clear this data at any time through your browser settings.
Server Storage: Order data submitted to our Service is stored securely in our cloud database (hosted by Supabase) and is retained only as long as necessary to fulfill your order and comply with legal obligations.
Data Retention: We retain your order information for a reasonable period after order completion for business record-keeping and legal compliance purposes. After this period, we securely delete or anonymize your data.

3.2 Security Measures

We implement reasonable technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Access controls and authentication requirements
Regular security assessments
Secure data storage with reputable cloud providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

3.3 Third-Party Service Providers

We use third-party service providers to help us operate our Service:

Supabase: Provides cloud database and hosting services. Supabase's privacy practices are governed by their Privacy Policy. We require our service providers to maintain appropriate security measures and use your information only as necessary to provide services to us.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may disclose your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as data hosting, payment processing (if applicable), and customer service. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government investigations).
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.
Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or that of our customers or others.
With Your Consent: We may share your information with your explicit consent or at your direction.

5. Your Privacy Rights (California Residents)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know: You have the right to request information about the categories and specific pieces of personal information we collect, use, disclose, and sell (if applicable).
Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal obligations, business needs).
Right to Opt-Out: You have the right to opt-out of the sale of your personal information (we do not currently sell personal information).
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
Right to Correct: You have the right to request correction of inaccurate personal information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 45 days, as required by law.

5.1 All Users

Local Storage Control: You can clear your browser's local storage at any time through your browser settings to remove product and cart data stored locally on your device.
Data Access: You may request access to the personal information we hold about you by contacting us.
Data Correction: You may request correction of inaccurate information by contacting us.

6. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information promptly.

7. Data Transfers

Our Service is operated from the United States. If you are located outside the United States, please be aware that information we collect may be transferred to, stored, and processed in the United States. By using our Service, you consent to the transfer of your information to the United States and processing in accordance with this Privacy Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated Privacy Policy on this page with a new "Last Updated" date
Providing notice through our Service (if applicable)

Your continued use of our Service after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

University Halal Market
6172 University Ave
San Diego, CA 92115
United States

Email: universityhalalmarket@gmail.com
Phone: (619) 299-9119

For California privacy rights requests, please include "California Privacy Request" in your subject line.

Effective Date: January 18, 2025

Thank you for choosing University Halal Market!